Responsible Gaming

18+ Warning

Age restrictions protect younger people from an activity that involves financial risk. Adults must not allow minors to use their account, identification, funds or access credentials. Casino areas should remain separate from family activities and should never be presented to minors as a normal way to earn money.

If you are below the required age, do not enter a casino area or attempt to bypass access controls. Choose the dining, performance, wellness and deck activities available for your passenger category.

Entertainment-Only Principle

Gambling should never be viewed as a source of income or a solution to financial problems. Casino games are based on chance, and the operator maintains a mathematical advantage over time. A win can occur, but it cannot be predicted or relied upon.

Healthy participation begins with accepting the full amount of the chosen budget as the possible cost of entertainment. The goal is not to recover expenses, pay for the cruise or solve a financial problem. If losing the planned amount would affect rent, bills, savings, debt payments or family needs, the budget is too high.

Casino entertainment is only one part of the cruise experience. Dining, music, theatre, ocean views, conversation, wellness and rest should remain equally available choices. When gambling becomes the main reason for the journey or dominates attention throughout the day, take a complete break and reassess the role it is playing.

Set Financial Limits

Decide on a fixed entertainment budget before entering the casino area. The amount should come only from money that is genuinely available after essential expenses, savings commitments and travel costs have been covered. Keep the casino budget separate from cash needed for transport, meals, accommodation or the return journey.

Carry only the amount you intend to use. Avoid repeated withdrawals, increases in card limits or transfers from savings during play. If the vessel or operator offers account limits, deposit limits or spending notifications, activate them before participation begins.

Record spending honestly. Small transactions can accumulate quickly, particularly during a long evening. When the predetermined limit is reached, stop immediately. A limit is not a target that must be spent, and it should never be increased because of a loss, a near win or encouragement from other people.

Set Time Limits

Choose a start time and a firm stopping time before play begins. Casino environments can reduce awareness of time through lighting, music and continuous activity, so use a phone alarm, watch reminder or scheduled dinner, show or deck event as an external stopping point.

Avoid using the entire evening or several consecutive days for gambling. Build the cruise schedule around varied activities and sufficient sleep. Fatigue can weaken judgement, make losses feel more urgent and lead to decisions that would not be made when rested.

When the time limit is reached, leave the gaming area even if you are winning, losing or feel that the next round may change the result. Extending play because of the current outcome removes the purpose of the limit.

Never Chase Losses

Chasing losses means continuing or increasing gambling in an attempt to win back money already lost. It is one of the clearest signs that control is weakening. Every new wager carries a new risk and does not become more likely to win because earlier wagers were unsuccessful.

Do not double stakes, move to faster games, borrow funds or cancel other cruise activities to recover a loss. The money already spent cannot be made safer by spending more. Treat the loss as the final cost of the session and leave the area.

If the urge to recover money feels intense, tell a trusted person, remove access to funds and take a longer break. Repeated chasing is a reason to stop gambling completely and seek professional support.

Avoid Playing Under Stress

Do not gamble when angry, lonely, anxious, depressed, exhausted or under financial pressure. Strong emotions can narrow attention and make risky choices feel like urgent solutions. Gambling may temporarily distract from stress, but it does not resolve the underlying problem and can add further pressure.

Avoid participation after conflict, bad news, a major loss, heavy drinking or the use of any substance that affects judgement. Alcohol and fatigue can reduce self-control and make it harder to recognise spending or time limits.

Choose a calmer activity instead: walk on deck, eat, rest, attend a performance, speak with a companion or contact someone you trust. Return only if you feel clear, rested and able to accept the planned cost without emotional pressure.

Do Not Borrow Money to Gamble

Never borrow from friends, family, other passengers, credit providers or informal lenders in order to continue gambling. Do not use rent money, bill money, emergency savings, business funds or money held for another person.

Credit can hide the real cost of participation and create consequences long after the cruise ends. Interest, fees and repayment pressure can turn a short entertainment session into an ongoing financial problem.

If you have already borrowed or used essential money, stop immediately. Tell a trusted person, protect remaining funds and seek qualified financial or gambling-support advice. Do not attempt to solve the debt through further gambling.

Take Regular Breaks

Step away from the casino area at planned intervals. A break should be long enough to change the environment, review spending and decide calmly whether to stop. Drink water, eat, get fresh air, rest or take part in a non-gambling activity.

During the break, check the actual time and amount spent rather than relying on memory. Ask yourself whether you are still following the original plan and whether the activity remains enjoyable. If you feel irritated, rushed or focused on recovering money, end the session.

Breaks are most effective when chosen before play begins. Waiting until emotions are already strong can make it harder to leave. A complete gambling-free day can be valuable on longer cruises.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. One sign does not prove that a person has a disorder, but repeated or worsening signs deserve attention. Warning signs include:

• spending more time or money than planned;
• thinking constantly about gambling or the next opportunity to play;
• increasing stakes to create the same level of excitement;
• chasing losses or returning quickly after a loss;
• hiding activity, debts or financial statements;
• borrowing, selling belongings or missing payments to continue;
• feeling restless, angry or distressed when trying to stop;
• neglecting sleep, work, health, relationships or travel activities;
• using gambling to escape stress, loneliness or financial worry;
• repeatedly breaking personal limits or promises to others.

If several signs are present, stop participation and seek support early. Waiting for a severe financial crisis is not necessary before asking for help.

Self-Assessment Questions

Answer the following questions honestly. Consider your behaviour over several months, not only the most recent session:

• Do I regularly spend more money or time than I intended?
• Have I used money needed for bills, food, travel or family responsibilities?
• Do I return to recover losses or increase stakes after losing?
• Have I hidden gambling, debts or financial records from someone close to me?
• Do I feel anxious, irritable or restless when I cannot gamble?
• Has participation affected sleep, mood, work, health or relationships?
• Have I borrowed, used credit or sold belongings to continue?
• Have I tried to reduce or stop but found it difficult?
• Would taking a complete break for several months feel uncomfortable?

A “yes” answer is a reason to review your limits. Several “yes” answers indicate that a longer stop and qualified support may be appropriate.

How to Reduce or Stop Participation

Begin by leaving the casino area and creating distance from immediate access. Remove cash and cards from reach, lower withdrawal limits, disable gambling-related payment options and ask a trusted person to help protect essential funds.

Use any limit, cooling-off or self-exclusion tools provided by the cruise operator. Self-exclusion is stronger than relying on willpower during a difficult moment because it creates an external barrier. Ask the operator how long the exclusion lasts, which venues it covers and whether it can be reversed.

Replace gambling time with specific activities rather than leaving an empty schedule. Plan meals, exercise, shows, shore activities, sleep and contact with supportive people. Keep a record of urges, triggers and money saved. Professional counselling, peer support and financial advice can help address the emotional and practical effects.

If stopping produces severe distress, thoughts of self-harm or an immediate safety risk, contact emergency services or a crisis service in your current location without delay.

Support Resources

Support can include confidential assessment, counselling, peer groups, financial planning, family guidance, self-exclusion and practical tools for reducing access to money or gambling environments. The most useful option depends on the urgency and the effects on finances, health and relationships.

When seeking help, choose established organisations and verify contact details through official channels. During travel, the onboard guest services or medical team may be able to explain available local and operator resources. In an emergency or immediate danger, contact the emergency service for the country or port where you are located.

Information for Family Members

Approach the person calmly and focus on specific behaviour rather than blame. Describe the changes you have noticed, such as missing money, secrecy, repeated borrowing, mood changes or neglected responsibilities. Choose a private moment when neither person is intoxicated or in the middle of a conflict.

Protect shared finances by reviewing accounts, changing access where legally appropriate, setting payment alerts and obtaining independent financial advice. Avoid lending money for further gambling or repeatedly paying debts without a wider recovery plan, as this can unintentionally allow the behaviour to continue.

Encourage professional support and offer practical help with appointments, self-exclusion or budgeting. Respect that change may take time, but maintain clear boundaries. Family members can also seek counselling or peer support for themselves, even if the person who gambles is not ready to engage.

Contact Information

Questions about responsible gaming features or age restrictions on CasinoCruiseArgentina may be sent to [email protected] or discussed by telephone at +54 11 5275 1840, Monday–Friday, 09:00–18:00 ART.

For help with personal gambling behaviour, use a qualified professional, recognised support organisation or the responsible gaming contact provided by the cruise operator. For urgent mental health or safety concerns, contact emergency services or an appropriate crisis service in your current location.

Do not include detailed medical records or sensitive financial account information in an ordinary email. Ask for a secure contact method where sensitive information is necessary.